PRIVACY POLICY
LITMUS 360 PTY LTD (“ litmus360 ”) and any/all of its trading entities is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy sets out how we collect and treat your personal information in accordance with the Privacy Act 1988 (Privacy Act)
Collection of personal information
1.1 “Personal information” is information we hold which is identifiable as being about you.
1.2 From time to time, litmus360 will receive and store personal information you enter onto our website, email, provide to us directly or that is given to us in other forms.
1.3 This may include provide basic information such as your name, phone number, address and email address, information that enables us to send information, provide updates/newsletters or similar and/or process your service request. We may also collect additional information at other times, including but not limited to, when you respond to a survey, provide feedback, provide information about your personal or business affairs, change your content or email preference, provide financial or credit card information, or communicate with us in any way. We may also collect other information you provide while interacting with us, that which is available in the public domain or from third parties.
How we collect your personal information
2.1 litmus360 collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
How we use of your personal information
3.1 litmus360 may use personal information collected from you to provide you with information, updates and our services. We may use this information to also make you aware of additional services and opportunities available to you. We may use your personal information to improve our services and better understand your needs. litmus360 may contact you by a variety of measures including, but not limited to telephone, email, SMS and post.
Disclosure of your personal information
4.1 Personal information is only shared or supplied to a third party when it is required for the delivery of our services. As such, we may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy.
4.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
4.3 We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of litmus360, its customers or third parties.
4.4 Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
4.5 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
4.6 By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Security of your personal information
5.1 litmus360 is committed to ensuring that the information you provide to us is secure. We will take all reasonable steps (be they physical, electronic and/or managerial procedures) to prevent unauthorised access, disclosure or use of your personal information.
5.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to and correction of your personal information
6.1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please e-mail us at privacy@litmus360.com.au
6.2 We will require sufficient personal information from you to verify your identity before your data is amended, deleted or made available to you.
6.3 We work to maintain the accuracy of all personal information held by us. We also rely on customers advising us when their personal information changes. We will endeavour to promptly correct any personally identifiable information found to be inaccurate, incomplete or out of date.
6.4 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Website
7.1 When you come to our website we may collect certain analytical information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
7.2 We may from time to time use cookies on our website. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings, however, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience.
7.3 Our site may from time to time have links to other websites not owned or controlled by us. These links are provided to you for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites, or the services or goods provided via these websites. litmus360 is not responsible for the privacy practises of other such websites, and as such, we encourage to be aware of the privacy statements of each and every website you visit that collects personal identifiable information.
Complaints
We take complaints seriously and will respond shortly after receiving written notice of your complaint. If you have any complaint or concern about our privacy practices, please send details of your complaint or concern to privacy@litmus360.com.au
Changes to Privacy Policy
We may modify this Privacy Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board.